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Chat live to our advisors

This page offers information about our live chat service that allows you to talk to a member of our customer service team right from your desktop, mobile or tablet device.

Whether you want to know your nearby bus's timetable or you would like more information about any of Arriva's services then the quickest and easiest way to get the answer your after is to use our Live Chat service

Our team are here to help Monday to Friday from 8am to 6pm. That's them above: left to right, meet Marc, Faye, Emma and Aaron.

  • Do you want to know what time your bus is due to arrive?
  • Want up-to-date information on prices or service routes?
  • You have an urgent query that you would like answered as fast as possible?

If the answer's yes, then look no further than Arriva live chat.

Our live chat service is the best way to get the answer you're looking for; all you need to do is click the button to the right and follow the instructions once the pop-up window has opened. Before you know it you'll be talking directly to one of our expert team.

When the signpost above is on display please just click it and you will automatically start a new conversation with one of our in-house customer service representatives who will be able to answer any questions you have. If you can't see the signpost, unfortunately that means there isn't anyone available to talk at that given point in time.

With the Arriva Bus App you can find the time of the next bus, the nearest bus stop, how get somewhere. Get all the information you need in the palm of your hand.

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Find out about deals for pupils who do not get free home-to-school travel

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Senior travel

Find out more about free concessionary travel schemes.

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Arriva's network of service within it's regions provides many links and opportunities for travel that are ideal for students attending the universities and colleges.

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Find out about how we can help make travel easier for people with disabilities, including scooter users.

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We value your custom and welcome customers from all communities that we serve. Here we have outlined the quality of service that we promise to deliver to you.

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Find out about the fascinating past of your local bus company. You may be surprised

to find just how long we’ve been a part of your local community.

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Arriva UK Bus is part of the Arriva group, which is owned by Deutsche Bahn. Find out more about the Arriva group and how we fit into it.

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You can buy multi-journey Saver tickets and Student Saver tickets quickly and securely through our online store.

To offer you the utmost security, we have developed a secure payment site for you to complete the purchase of your tickets.

Search for tickets

It's a secure, quick, easy and convenient way to buy Day, Weekly, 4-Weekly, Annual and Student Saver bus tickets!

Arriva m-ticket app

Purchasing bus tickets or topping-up your m-ticket account is now easier than ever - do it at your local shops next time you drop in for milk or to pick up a paper.

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You can buy a selection of tickets on your Arriva bus, from single tickets, to weekly saver. Please try to remember to have the correct far as the drivers may not always have change and then all you need to do is find a seat, sit back and enjoy your journey.

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Our drivers make up our largest group of employees but this role is often just the beginning of someone’s career at Arriva.

Careers with Arriva

Interested in Engineering? Like being hands-on? Want to work and learn? Then an Arriva Apprenticeship might be the ideal opportunity for you.

Arriva Apprenticeships 

Our Graduate Development Programme will give you the skills to become a future business leader in an organisation that is always looking ahead.

Graduate Scheme

We can offer a wide range of opportunities from drivers and supervisors to managerial and engineering roles. Find out if we have the perfect job for you.

View our current vacancies

Find out what to do if you leave something on the bus, find something on the bus or are concerned about a suspicious package on the bus.

Lost Property

We've made it easier for you to find out things you want to know. Simply type in your query and we'll present you with answers.

Ask Alfie!

If you couldn't find your answer with Alfie, chat live with one of our friendly advisors

Chat live

Follow us on Facebook and Twitter

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Advertise

Advertise your product or service on our buses and bus tickets

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Category: Advisor

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